At CharmINN, we value your privacy and are committed to protecting your personal data securely and transparently. This Privacy Policy aims to explain how we collect, use, and manage your personal data, as well as your rights regarding this information. If you have any questions or wish to exercise any of your privacy rights, please contact us.
CharmINN strictly complies with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and the applicable data protection legislation. Personal data is considered any information relating to an identified or identifiable person, as defined by the GDPR.
We are committed to managing our clients’ personal data responsibly and transparently. We adhere to the following principles:
• Sharing your personal data with us is optional. • We collect and process personal data for specific purposes and with your consent, whenever required. • We only use the personal data necessary to provide the service. • We strive to keep personal data accurate and up to date. • We delete or anonymize data when it is no longer needed. • Personal data will not be shared or disclosed beyond what is stated in this policy.
We collect your personal data to provide you with a high-quality online experience and to optimize our services. In particular, we may use the data to: • Respond to inquiries or requests; • Improve our website’s functionality; • Send communications and manage subscriptions, such as newsletters; • Verify the identity of contacts reaching out to us; • Training and quality assurance.
Data may also be used to fulfill legal obligations or within a contractual relationship.
Data subjects have the right to: • Access and rectify their data; • Request data portability; • Request data deletion, when applicable; • Restrict data processing in certain situations; • Object to the processing of their personal data; • Lodge a complaint with the competent authorities.
We have implemented security measures to protect your personal data against misuse, unauthorized access, loss, alteration, or disclosure, such as access control, encryption, and secure servers.
Personal data may be shared with CharmINN partners whenever necessary to provide a specific service. We ensure that all collaborating entities follow similar security and privacy standards.
If necessary, we ensure that international data transfers comply with appropriate security and privacy standards, in accordance with legal requirements.
In some cases, we may use automated decision-making to personalize users’ experiences on our website. Whenever applicable, we will inform you and offer the option to object.
We use cookies and other technologies to collect information about your device, such as browser, operating system, IP address, visited pages, and clicked links. This data helps us enhance your online experience and assess the effectiveness of our communications.
For questions, suggestions, or complaints about this policy or the processing of your data, please contact us through the following means: Email: bookings@charminn.pt Address: Rua 23 de Dezembro, 67, 4520-706 SOUTO, Portugal
We are available to answer any questions and help you exercise your rights in accordance with data protection laws.